Privacy Policy
Last updated: March 19, 2026
PatternMastery ("we," "us," or "our") operates the websites patternmastery.com and patternmastery.pro. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites or use our services.
1. Information We Collect
Account Information: When you create an account or purchase 12-month Pro access, we collect your name, email address, and payment information. Payment processing is handled by a PCI-compliant payment processor; we do not store your full credit card number on our servers.
Usage Data: We automatically collect certain information when you access our websites, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We use Google Analytics for this purpose.
Progress Data: When you use our practice tools, we store your problem-solving progress, streak data, and preferences to provide the service.
2. How We Use Your Information
- To provide, maintain, and improve our services
- To process transactions and manage your account
- To send you service-related communications (e.g., purchase confirmations, updates)
- To analyze usage patterns and improve user experience
- To respond to your support requests
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers: Payment processing providers, Google Analytics (usage analytics), and our hosting providers (AWS)
- Legal requirements: When required by law or to protect our rights
4. Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember preferences, and collect analytics data. You can disable cookies in your browser settings, though some features may not function properly without them.
5. Data Security
We implement industry-standard security measures to protect your data, including HTTPS encryption, secure hosting on AWS, and access controls. However, no method of electronic transmission or storage is 100% secure.
6. Data Retention
We retain your account information and progress data for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt out of marketing communications
To exercise these rights, email us at hello@patternmastery.com.
8. Children's Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13.
9. Get Pros and 12-month access
When you purchase Pro from PatternMastery, your purchase is for 12-month access (a one-time payment; we do not enroll you in recurring billing). Your access period begins on the date of purchase. Refunds: All sales are final. For technical issues that prevent access, email hello@patternmastery.com within 7 days of purchase.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, contact us at hello@patternmastery.com.